April 30, 2020 COVID-19 Letter to Families

Dear CCA Families,

As an essential business, we at the CCA are constantly monitoring guidelines set by national and local officials, and are adjusting our operations to meet safety standards while also providing you with the services and support you need. With that being said, we’d like to keep you as informed as possible through these weekly email updates.

Here are some additional updates as of April 30, 2020:

Beginning on Monday May 4th, cemetery offices will be open to all visitors. However, visitors are recommended to wear a mask upon arrival and must maintain a proper social distance of 6 feet while in the office.

All CCA services will also continue to be available via phone, email, or video chat.

In compliance with orders set by the Diocese of Cleveland suspending all Masses through May 29th, all cemetery Memorial Day Masses have been cancelled.

Mother’s Day decorations are available to purchase now. The arrangement will be placed by one of our cemetery staff and will remain on your loved one’s grave between May 7th and May 18th. To order your arrangement, please call your cemetery office or click here.

May 17th Sunday Grief Support Groups are being moved to an online format.There will be no in-person support groups. Please click here if you’d like to receive information on attending an online support group. You can also request copies of grief support materials by replying to this email.

All pre-planning seminars scheduled in May are being rescheduled to a later date. Please visit our website for our most updated schedule.

Please use our online burial search tool to look up burial locations. You can also download our app (available on iOS and Android) to research burial locations.

Again, all of our services are still available to you, though some may be adjusted for added safety measures. Please call 216-641-7575 should you require any service, or have any questions.

April 22, 2020 COVID-19 Letter to Families

Dear CCA Families,

As an essential business, we at the CCA are constantly monitoring guidelines set by national and local officials, and are adjusting our operations to meet safety standards while also providing you with the services and support you need. With that being said, we’d like to keep you as informed as possible through these weekly email updates.

Please know that all of our cemeteries are open for outdoor visitation. You may visit your departed loved ones, place decorations (click here to view our decoration policies), or simply walk the grounds. We only ask that you not enter the office, as we are practicing strict safety procedures. More on these safety procedures can be found here.

Here are some additional updates as of April 22, 2020:

Mother’s Day decorations are available to purchase now. The arrangement will be placed by one of our cemetery staff and will remain on your loved one’s grave between May 7th and May 18th. To order your arrangement, please call your cemetery office or click here.

All pre-planning seminars scheduled for April and May are being rescheduled to a later date. Please visit our website for our most updated schedule.

May 17th Sunday Grief Support Groups are being moved to an online format.There will be no in-person support groups. Please click here if you’d like to receive information on attending an online support group. You can also request copies of grief support materials by replying to this email.

Our offices remain open to those making immediate burial arrangements.

Pre-planning appointments, memorial orders, decoration purchases, and service requests are all available through email, video chat, via phone, or through traditional mail.

Please use our online burial search tool to look up burial locations. You can also download our app (available on iOS and Android) to research burial locations.

Again, all of our services are still available to you, though some may be adjusted for added safety measures. Please call 216-641-7575 should you require any service, or have any questions.

April 8, 2020 COVID-19 Letter to Families


Dear CCA Families,

As an essential business, we at the CCA are constantly monitoring guidelines set by national and local officials, and are adjusting our operations to meet safety standards while also providing you with the services and support you need. With that being said, we’d like to keep you as informed as possible through these weekly email updates.

Here are some updates as of April 8, 2020:

  • April 19th Sunday Grief Support Groups are being moved to an online format.There will be no in-person support groups. Please click here if you’d like to receive information on attending an online support group. You can also request copies of grief support materials by replying to this email.
  • All pre-planning seminars scheduled for April and May are being rescheduled to a later date. Please visit our website for our most updated schedule.
  • Our offices remain open to those making immediate burial arrangements.
  • Pre-planning appointments, memorial orders, decoration purchases, and service requests are all available online, via phone, or through traditional mail.

Again, all of our services are still available to you, though some may be adjusted for added safety measures. Please call 216-641-7575 should you require any service, or have any questions.

April 1, 2020 COVID-19 Letter to Families

Dear CCA Families, 
It seems like every morning we wake up to more changes to how we live our every day lives. As an essential business, we at the CCA are constantly monitoring guidelines set by national and local officials, and are adjusting our operations to meet safety standards while also providing you with the services and support you need. With that being said, we’d like to keep you as informed as possible through these weekly email updates
Here are some updates as of April 1, 2020:

  • April 19th Sunday Grief Support Groups are being moved to an online format.There will be no in-person support groups. Please click here if you’d like to receive information on attending an online support group. You can also request copies of grief support materials by replying to this email.
  • Our offices remain open to those making immediate burial arrangements.
  • Pre-planning appointments, memorial orders, decoration purchases, and service requests are all available online, via phone, or through traditional mail.

Again, all of our services are still available to you, though some may be adjusted for added safety measures. Please call 216-641-7575 should you require any service, or have any questions. 

March 23, 2020 COVID-19 Letter to Families

Dear CCA Families,

The Stay at Home order issued by Ohio Governor Mike DeWine this past Sunday has raised many questions regarding which businesses are deemed essential to continue operating amidst the COVID-19 crisis. I want to assure you that the Catholic Cemeteries Association will remain open to serve you and your family during this incredibly difficult time.

Whether you are making at-need arrangements, planning for the future, or seeking bereavement resources, please know that we will find a way to continue our operations, while also assuring the safety of our employees and you, our families.

We have adjusted many of our policies and procedures to fit health guidance set by the CDC and the State of Ohio, and will continue to monitor their guidance and adjust as necessary.

Again, all of our services will still be available to you, though some may be adjusted for added safety measures. You can view our current list of safety updates here.

Please call your cemetery office at 216-641-7575 should you require any service, or have any questions.

I know this is an uncertain time, and uncertainty can be difficult to handle. However, my hope, and the hope of everyone here at the CCA, is that we can be a comforting and helpful resource during this time. I would also encourage you to take this time of social distancing to reconnect with our Heavenly Father, who provides endless comfort and peace.

As Pslam 46:1 states:

“God is our refuge and strength, an ever-present help in trouble.”

May we all trust in God as we navigate through this challenging time.

God bless,

Andrej Lah